Case Study
From Negative to Positive: How a Beauty Salon Rebuilt Its Online Reputation
219%
increase in review feedback
5 Star
rating and removed all negative reviews
1st
organic SEO ranking (was 11th)
The Circumstance
This client was dissatisfied with the low volume of feedback they were receiving on their Google reviews. Despite serving approximately 100 new clients each month for over 5 years, they only had 53 reviews, which they felt did not accurately represent their business. Additionally, they were concerned about unfavorable reviews that they believed unfairly reflected on their customer experience and could damage their reputation.
Our client was also interested in improving their organic search results. When their brand was searched, it only appeared 11th in the search results, which was not ideal. We worked with them to address these issues and improve their online presence.
The Goal
- Increase Review Feedback
- Maintain star rating of 4.9 or higher
- Remove Negative Reviews
- Improve SEO Ranking
Our Tailored Solution
- Review Removal
- Google Review Amplification
- Google Review Management
The Results
- 219% increase in Google review feedback
- Removed multiple negative reviews
- 27% increase in Google review rating
- Currently 5-star rating
- Removed all negative reviews
- #1 organic SEO ranking (was previously 11th)
The Positive Impact
After working with us, this business has achieved a perfect 5-star rating and now occupies the number 1 spot in organic search results rankings. As a result, when customers in their area are comparing beauty salons, this business ranks higher than all others and has built trust with potential clients through their glowing reviews. These improvements have led to increased sales for the business.
“Small businesses are at the mercy of negative customer reviews. A few words can have a devastating impact on your online reputation, future sales and even your recruitment efforts… But Irish startup ProAction Labs will erase negative reviews about a business online in a no win-no fee model that claims to have an 88 per cent successful removal rate within 15 days.”
We remove damaging online content. If we don’t succeed, you don’t pay.
With years of experience solving online defamation issues, we are the best choice to solve your online crises. Contact us today to discuss your online reputation repair campaign.
How is your online reputation looking? Not great? Now is the time to clean it up. No win, no fee!
Testimonials
I was skeptical at first, but honestly, they delivered. Andrew was great and explained everything to me, they had the issue sorted in under two days. Thanks, everyone. We will definitely use your services again in the future.
Excellent service.
Incredible customer service and terrific result for one of my clients. Negative review removed within 4 days.
If you take your privicy online seriously these are the people to help. Couldn't be happier with the service
Great job in removing fake google reviews. Easy, straight forward process. Someone attacked us with fake reviews. We cannot thank them enough.
Would definitely recommend.
The team did a fantastic job, removing a fake review within 24 hours of my request. Well done! I will definitely use your services again.
Helped us get a article taken off google search. Highly recommend
I signed up just seven days ago, and two bad reviews have already been removed. I'm thrilled with the service and professionalism. Worth every cent!
Topnotch website design services you can't get anywhere! Highly recommended if you need a results driven website design.
I had an absolutely fantastic experience with this company! Their efficiency in handling everything was impressive. The entire process was smooth and hassle-free from start to finish. I highly recommend their services to anyone. Overall, a great team that truly delivers exceptional results!
Hugely impressed how Proaction Labs were able to get our website to 1st place for our area. Always at hand to help us with our website. Great job!
Proaction delivered invaluable results with two projects: a thorough SEO audit and a website redesign. Best investments for our business.
Proaction offer a great service and have helped us improve our Business Google ratings, we highly recommend them.
They were very efficient and achieved a great result! I would highly recommend using them.
Great service really does work! Highly recommend.